About Us
What is Vector Online?
VectorOnline.com.au is fresh, innovative and dynamic retailer specialising in top quality products for customers for the latest and best designs at great prices. Choose from our permanent online showroom with thousands of products in electronics, computers, furniture, homeware and many more must-have products. We keep up with the trends and offer a wide range of products at the best possible prices.
Enjoy the benefits of discounted prices, reliable delivery and excellent customer service.
Whether you're a customer, prospective employee, journalist, this part of our site was created to bring you inside our company -- past, present and future.
On top of our wide range of products, we also offer friendly, helpful, affordable services. We offer an affordable and effective web-design team to create a tailor-make website to specifically suit your particular business needs, offering e-commerce solutions, on-line shop. Networking setup (file, internet and printer sharing) is also available with our experienced networking team.
We accept all major credit cards through our secure payment gateway. Alternatively, you can use PayPal, a simple and secure way to shop online.
Why shop with Us?
When you shop with VectorOnline.com.au, you'll choose from brand name? The industry's top names? At lowest possible price for retail. But that's just the beginning. We also carry a vast inventory of components: motherboards, processors, hard drives, optical drives, cases and more. You'll find emerging technologies as well, because at the end of the day, we love what we sell.
VectorOnline.com.au provides a great convenience for choosing your demanded products with competitive market price through an advanced stock holding and extensive accessibility. We also offer custom workstation and gaming PCs along with ready-to-go gaming PCs to suit various customers.
Fast Order Processing and Dispatch with Secure Packaging
If a product is In-Stock at VectorOnline.com.au, we typically dispatch within 48 business hours for products in stock. All items are rechecked and all parcels are protected when they are dispatched out from us.
Low Cost Shipping
We offer most small items with free shipping for order over $100. We offer multiple shipping options with industry-low rates nationwide, especially for orders with multiple items or a large cubic weight. From order dispatch, it normally take 1 – 2 business days for all major capital cities and 2-5 business days for some major regional centres. Receiving is for most places across Australia (additional days to regional areas).
In-House Team with Extensive Knowledge and Passion
Tech shopping is very different from others. At VectorOnline.com.au we are passionate about technology and helping customers with their individual requirements, we are enthusiast at heart. Let our specialised team of experts with extensive knowledge help you; whether you're a tech enthusiast, PC gamer chasing higher frame rates or business customer who requires efficiency, we are here to give you the right advice.
Free Shipping on Warranty - Both Ways
For product(s) that arrive dead-on-arrival (DOA) and don't work as intended we offer free return shipping. Once our warranty team confirms DOA, you can be assured that both; the shipping back to us and the replacement's shipping back to you, will be at our cost.
We may even be able to provide you with a solution without needing the product sent back, simply contact us for assistance.
Here are just a few of the reasons why you should shop with us:
- We treat every customer with respect.
- We consider every transaction of critical importance.
- We offer the industry's highest-quality products at the lowest-possible prices.
- We offer the most complete product information and photo galleries available.
- We ship most orders placed before 3pm AEST the following working day.
- We provide our customers with information on our web site, to make informed choices. Our representatives are continually trained by the manufacturers of the products we sell.
- We contact opt-in e-mail customers with the opportunity to purchase great deals on limited-quantity products.
Corporate Philosophy
VectorOnline.com.au's founding principles are organized into the "Circle of Service" philosophy, where "everything revolves around the customer." As the framework for our business model, the Circle of Service keeps everyone at VectorOnline.com.au focused on our customers.
Technical Support
- Free access to online technical support, including a searchable database of FAQs and direct links to manufacturers' tech support websites.
- Full time staff with full experiences in products, software, hardware and many more
- All VectorOnline.com.au technicians receive ongoing training to enhance their skills and knowledge needed to provide the highest level of technical support to customers.
We are here to listen, answer your questions, give you tech advice, tailor your special demand and ensure your satisfaction with us. At VectorOnline.com.au, we are happy to assist you all the time.
General Enquiry: [email protected]
Support: [email protected]
